Communication is key for any
successful construction project, but it can be challenging when contractors and
clients have different expectations. In this post, I will share some common
issues that arise from miscommunication and how to prevent them by keeping the
lines of communication open.
The Importance of Clear Contracts
During the construction stages the
most significant issues appear from a lack of understanding be-tween the
contractor and the client. Each of them wants the project to be a success but
they have a different understanding of what success will look like.
For a client, flexibility is key, but
a contractor needs to know exactly what is expected from them to be able to
plan and deliver the works on time and budget.
Discussing this in detail before the
project gets to site and making sure that the contract reflect it is the first
step. However,, you should also make sure to keep communication going
during construction, recording any changes to ensure that there is a
record of any deviations from the contract.
How to Handle Changes and Surprises During Construction
For a client, a successful
project is one where the contract cost will cover all costs for anything that
may emerge during the works. The contractor, on the other hand, knows from
experience that working in existing buildings will unearth unexpected
surprises.
Any changes during construction will
bring additional costs and you should keep them to a minimum if you want to
avoid causing delays or adding cost. Again, keep records and share them with
the contractor
A good contractor will help you
minimise the impact of the extra cost and might even suggest ways to reduce
cost elsewhere, however, should this not be possible be mindful that extra work
will likely requires additional payments.
Best Practices for Communicating with Contractors and Clients
- make sure you speak regularly with your contractor
- take notes and pictures to record progress and remind
you of unexpected matters
- be prepared to adapt if needed
- confirm any changes required in writing
As i hope this has illustrated,
communication is essential for any construction project. By following these
tips, you can manage any miscommunication issues and ensure a facilitate a
smoother process for everyone involved.
In the next couple of months, we will be launching the Arkhlient courses
and among other things you will be able to learn how to do this in detail. Sign
up to our newsletter to receive early bird alerts.
Meanwhile, if you need help with your
construction project, do reach out on Instagram.
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